Indeed Monica your thoughts are correct, but I would like to say that some submitters are being or has been constantly contacted by volunteers and they simply don't budge. Personally I have seen (read) the pain of certain romance submitter has caused to poor validators. Ms. Monica Willard wrote: Why People Submit Poor Quality Scans Dear Bookshare friends, I think we're making several assumptions about people who submit poor scans. Because of that, I would like to propose a solution that may work. Even if you disagree with me, would you please hear me out and give this some thought? Best wishes Dilsia --------------------------------- Yahoo! Messenger with Voice. Make PC-to-Phone Calls to the US (and 30+ countries) for 2¢/min or less.