Hi, Besides emailing the newsletter, was a copy of the newsletter put out on the volunteer site? If not, maybe issues of the newsletter could be put there for folks to refer to. Thanks. Jim James D Homme, Usability Engineering, Highmark Inc., james.homme@xxxxxxxxxxxx, 412-544-1810 "The difference between those who get what they wish for and those who don't is action. Therefore, every action you take is a complete success,regardless of the results." -- Jerrold Mundis Highmark internal only: For usability and accessibility: http://highwire.highmark.com/sites/iwov/hwt093/ To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.