[bksvol-discuss] Re: My New K1000 Broke Access to RTF Files from MS Word and Pac Mate

  • From: Liz <thoth93@xxxxxxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Fri, 29 Dec 2017 11:55:07 -0500

You left a voice mail with us earlier today regarding RTF compatibility with Kurzweil 1000 v14.
Kurzweil 1000 v14 does support and open RTF files. You can open from RTF format and save to RTF format.
To ensure you avoid issues with Kurzweil 1000 v14, make sure to download and install the latest patch.
You can download the patch from this link: https://www.kurzweiledu.com/downloads/K1000patch14.14.exe
Sean Baskerville
Lead Technical and Implementation Support Specialist
Kurzweil Education
[o] 800-894-5374
[e] tech@xxxxxxxxxxxxxxx
[w] www.KurzweilEdu.com
Kurzweil Education Logo


On 12/29/2017 11:31 AM, Evan Reese wrote:

Hmmm, well, the latest version I got was version 14.14. It was sent to me as a link to a file on December 8. If that is not the latest version, then there's been an update since December 8 that I haven't heard about.
Evan

-----Original Message----- From: Liz
Sent: Thursday, December 28, 2017 5:49 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] My New K1000 Broke Access to RTF Files from MS Word and Pac Mate

I just got an email from Kurzweil tech support. I had phoned them and
asked about the inability to read rtf files in the latest version.
They say the latest version does indeed read rtf files as long as you
install the latest patch.
Hope this helps.

E.

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