Hi Valerie, I don't think that Anastasia can fix the problem, unless she's changed software. She scans, or used to, using Kurzweil 3000 which has this lack of paragraphs problem once a file is converted to rtf. I don't think that she can fix the problem. Sorry. Mayrie _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Valerie Maples Sent: Monday, December 26, 2011 9:34 AM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Looking for Anastasia S I checked out a book last week done by Anastasia S, and ordered a copy from Amazon to proof from. After I got started prepping the book, I saw it had no paragraphs. I checked the history and saw it had been released three times, and emailed Anastasia S, but have not heard back from her to see if she can fix it and submit it with a hold for me. Since I have already gone and bought the book, I hate to reject it only to have her redo it and someone else pick it up. Is anyone else in contact with her and able to get us connected? Thanks for any help! Valerie