the form is supposed to return error messages for the problems it
encounters, but it's been a little bit broken for a while now. No body
seems to want to admit and attempt to fix it.
One of the most common errors is actually the file name. It often helps to
rename the file you wish to upload to something short and without
punctuation. Of course the period before the file extention should be
present.
The second most common problem is the short synopsis field. You usually
get an error when it is too long, but I think it has happened that people
did not get an error and it was still the problem. Try copying your short
synopsis in to a program that can give you a character count. If that is
under 200 characters including spaces, then I would consider a problem with
the long synopsis field. You could possibly just shorten the long synopsis
field a little and try again.
Oh, make sure the ISBN field isn't the problem. If you need more help copy
the information for your book in to an E-mail and send it to the list for
more assistance.
Sarah Van Oosterwijck
Assistive Technology Trainer
http://home.earthlink.net/~netentity
----- Original Message -----
From: "Westmoreland, J. R." <jr@xxxxxxxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Friday, December 23, 2005 10:51 AM
Subject: [bksvol-discuss] Long description problem
Okay, what is the real limit on the long description for a book submission? The web page says less than 500 words and I believe that is the field that is causing the problems.
I copied the information off the cover which is 1bout 170 words and it still crashes.
I'm going to try again with no descriptions and see if that does the trick.
It seems to me that if it really will take 500 words is should do that. Or at least have better error returns that indicate exactly what the problem is.
J. R.
______________________________ J. R. Westmoreland - Network Planner PacifiCorp Phone: (801) 220-4784
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