Hi, Scott and Everyone, I am going to make just a few comments on the content of the volunteer manual. In 4 I the discussion of ellipses, I am puzzled by the instructions. The issue has come up over and over on this list and I thought the last consensus was that when an ellipses occurs midsentence, the ellipses should be preceeded and followed by a space. I will follow the instructions in the manual and hope the translation software will handle them correctly. The instructions say to not include a space before a mid-sentence ellipses, but to put a space only after the ellipses and before the following word. In 4 K regarding bullets, the manual says that it is not necessary to change a tab following a bullet into a space. Does the translation software now change tabs into spaces? In the sections on ellipses and bullets the text gives exampoles. In these examples each line is preceeded by a number of spaces. Personally, I wish those spaces were not present. Whhen I read those lines by moving through character by character to see what is happening the spaces are just a nuisance. I never could access the Section When and How to Reject a Book In the section on How to renew a Book the instructions refer to clicking the Volunteer Home link on the left side of the taskbar--that is a visual orientation. Under D5, volunteers are instructed to notify Bookshare if they want a hold removed from a book. I thought that a book would not languish-as the manual states-but would be removed if the book sat on the checkout page for two weeks. I wish I could make more comments, but I do not have the fortitude to continue struggling with the navigation of this manual; for me, it is too painful. I would rather spend my time proofreading. Lori C.