I don't know what causes the issue, but I have a similar problem some times when alt-tabbing out of Kurzweil. I don't usually have the windows key "stuck" but the control or alt keys commonly are. I can pretty much continue working, but it is annoying having jaws saying alt or control in front of everything. It almost makes me think that only jaws thinks they are stuck, not windows. I didn't have any success unloading and reloading jaws when it happened a few minutes ago, but the problem does eventually go away without me restarting. At first I thought it might be my keyboard since it is cordless, but it usually behaves pretty well. Now I know others have problems, too. Sarah Van Oosterwijck curious entity at earthlink dot net