I, too, have had problems getting an answer--namely, on how to upload Cypress Point, by Diane Chamberlain. I wrote to John Glass at support, and although he did respond, his suggestion was that I write to this list because it was not a bookshare problem. I realize there is nothing wrong with the file, Cypress Point, by Diane Chamberlain, because Gerald downloaded and checked it. However, the fact still remains that I cannot upload it, even after getting my computer straightened out and downloading it from Step 1 again. Since we are not allowed to e-mail books to one another, and I have cleaned up the book, I was hoping John Glass or someone who has admin privileges would let me send the book to them so that it could be uploaded. How about it, staff? This is a great read and I apologize for not being able to upload it. Thanks, Sue S. ----- Original Message ----- From: "Mike Pietruk" <pietruk@xxxxxxxxx> To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Saturday, August 19, 2006 4:57 AM Subject: [bksvol-discuss] Re: John Glass and the volunteers I have had much the same feeling as Elizabeth has. While I am pleased that you indeed are reading the mail, John, so to speak, I feel that many of us would feel better about things if you, John, posted more publicly if, for no other reason, to create the feeling that someone at hq has a sense of what thoughts are out in the field. The groundwork for this was established first by Jesse and then later Marissa who were both publicly visible on the list; and when this stopped, a sense of abandonent was unitially created in the communications line. When you came on board, John, earlier this year, we thought that you too would become publicly visible. Hope that makes sense and why some of us feel as we have. Mike To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.