I have had much the same feeling as Elizabeth has. While I am pleased that you indeed are reading the mail, John, so to speak, I feel that many of us would feel better about things if you, John, posted more publicly if, for no other reason, to create the feeling that someone at hq has a sense of what thoughts are out in the field. The groundwork for this was established first by Jesse and then later Marissa who were both publicly visible on the list; and when this stopped, a sense of abandonent was unitially created in the communications line. When you came on board, John, earlier this year, we thought that you too would become publicly visible. Hope that makes sense and why some of us feel as we have. Mike To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.