Sue I am one of those that hand types in names of files so I cannot assist with the browse method per se. What comes to mind, however, is that there may be an illegal (as part of the file name) character upon which the Bookshare system chokes on. See if you can import that file name into a msg here on the list as that might shed some light. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.