Hello again Lissi, There you go. These are some of the things you want to include when asking a question: JAWS 6.0, XP, Office 2003, and OpenBook 7.0. You might not need to mention all of them every time, but it doesn't hurt to give more information than needed. I'm glad you got your problem worked out. I did notice one thing that was confusing in this message, and want to caution you about doing it in case the first thing you wrote was correct. From what you said below, you named your file RTF. RTF is a common file extension since it is a popular file format, and you don't want to name a file RTF since it might cause problems with Windows or Word. Name it something .RTF, like Something.RTF <Smile>. It sounds like you may have not renamed it, though, but left it as it was already named since you said that Jaws identifies the file as The Orphan Game A novel f1rtf Microsoft word. Again, good luck with your validation, and also with your learning curve. Gerald -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Estelnalissi Sent: Friday, August 26, 2005 10:10 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Jaws left right arrows saying blank Dear Gerald, and Volunteers, Thank you for giving your attention to my question. I'm sorry I didn't tell you the whole story. I'm afraid part of the problem is that I don't really understand what I'm using. I'll list what I do know and maybe you can tell me what more I need to find out. Jaws - six point o Windows XP Office 2003 When I downloaded the book for Validation, I put it in a folder in my documents called Validation in progress. The file was called RTF Maybe when I named it, I should have put some kind of file extension after the title, but I wouldn't know what it should be. I know I have something called notepad. I also have Open Book seven point o.which I really don't know how to use The book is The Orphan Game and I think Carrie scanned it. When I tab between programs I have open, Jaws identifies the file as The Orphan Game A novel f1rtf Microsoft word. I'm not sure if it was Microsoft word before I entered normal using Sharon's instructions. Anything you can tell me about which parts of this information are pertinent or anything else I should know will be appreciated. Thank you, Always With Love, Lissi The Book I chose was fairly generic, ----- Original Message ----- From: "Gerald Hovas" <geraldhovas@xxxxxxxxxxx> To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Friday, August 26, 2005 8:54 PM Subject: [bksvol-discuss] Re: Jaws left right arrows saying blank > Lissi, > > It's hard to help when you didn't give us any information to work with. > All > you told us is that you're using JAWS. > For example, You didn't mention the version of JAWS or the name of the > software you're using to edit the file. I think you may have mentioned > them > in a recent message, but I don't remember what you have off the top of my > head. > > We'll be glad to help, but we need a little more information first. > > Gerald > > -----Original Message----- > From: bksvol-discuss-bounce@xxxxxxxxxxxxx > [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Estelnalissi > Sent: Friday, August 26, 2005 7:05 PM > To: bksvol-discuss@xxxxxxxxxxxxx > Subject: [bksvol-discuss] Jaws left right arrows saying blank > > > Dear Volunteers, > > I've finally unzipped a book to validate from the step one page. It was in > RTF. I began reading it line by line with the up and down arrows, which > worked as it usually does, but when I used the left and right arrows to > attempt to edit, jaws just said blank. Does anyone have any ideas about > this? > > Thanks, > > Lissi > > > > >