It sounds like you're describing the kind of problems caused by Smart Tags. Assuming your version of MS Word uses them, do the following: While in Word, press insert + V and arrow down to Smart Tags. if Smart Tags is on press the space bar to turn it off. Exit by pressing enter. David Carter ----- Original Message ----- From: "Shelley L. Rhodes" <juddysbuddy@xxxxxxxxxxxx> To: <bookshare-discuss@xxxxxxxxxxxxx>; <bksvol-discuss@xxxxxxxxxxxxx> Sent: Sunday, May 22, 2005 11:15 PM Subject: [bksvol-discuss] Jaws and MS Word question Hi you all, am getting extremely annoyed by this problem and hoping for some help. Have Jaws 5.0 on here and MS Word 2000. I sometimes, have a problem, where I know there is text on the page, if I hit insert down arrow it will read the text on the page, but if I try to navigate by down arrow, or attempt to highlight to copy any text, it says "no text selected" or "blank". I try messing with the View, marking normal, zooming to 75% and even maximizing the window or trying Web layout view instead. But darn it, tonight none of those worked. What is causing this. I do have Jaws 6 here if perhaps the problem is solved by the upgrade. But would love to know what the problem is, as I use MS Word to copy information onto the Bookshare form, before submitting a book. Have two books to submit, but they just aren't cooperating. Thanks for any help. Shelley L. Rhodes and Judson, guiding golden juddysbuddy@xxxxxxxxxxxx Guide Dogs For the Blind Inc. Graduate Advisory Council www.guidedogs.com The vision must be followed by the venture. It is not enough to stare up the steps - we must step up the stairs. -- Vance Havner