[bksvol-discuss] Re: It's doing it again.
- From: Madeleine Linares <Madeleinel@xxxxxxxxxxxx>
- To: "bksvol-discuss@xxxxxxxxxxxxx" <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Mon, 10 Dec 2012 15:56:57 +0000
Hi everyone,
I've mentioned this before, but feel free to send me screen shots whenever you
get renewal link emails before you can renew your book. You can also send me an
email with dates and times. Some of you have been sending me these, and
whenever you do, I update the JIRA (notice to engineering that there is
something that needs fixing). The more specific info you guys can give me, the
more I can bug them to fix things! I'm really sorry about this; it must be very
frustrating! I hope that we can get it resolved soon.
Best,
Madeleine Linares
Volunteer Coordinator
Bookshare, a Benetech Initiative
650-644-3459
madeleinel@xxxxxxxxxxxx
Join us in celebrating our 10th Anniversary!
-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Ann Parsons
Sent: Monday, December 10, 2012 5:09 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: It's doing it again.
Hi all,
<smiling> Well, it's a good thing the book had a hold on it. I would never
have gotten it back. I do hope that this gets fixed sometime soon. You know,
we do have lives outside of Bookshare. In my case, I was busy all day Saturday
with grocery shopping, rehearsal for a performance of Messiah, and then the
performance; which went very well, BTW. We got an explosive standing O and
even our picky conductor was pleased. Yesterday, I had seven people to dinner!
Now I realize that you all don't need to know all the things that go into
having seven people to dinner at your house, but suffice it to say, there was
absolutely *no* way I was able to renew my book yesterday. I was
cooking and cleaning and arranging and setting table and on and on and then
having the company. By the time I got to my email this morning, the book was
long gone. I've renewed it, but it would help in future if this item could be
moved up in the priority list for the engineers, please.
Maybe if the renewal option could be available all the time, and the
warnings could still be sent? Would that solve the problem?
Ann P.
--
Ann K. Parsons
Portal Tutoring
EMAIL: akp@xxxxxxxxxxxx
web site: http://www.portaltutoring.info
Skype: Putertutor
"All that is gold does not glitter,
Not all those who wander are lost."
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