Hi Kim, Oh, man. I've had that happen. I don't know why some books won't upload. I've got two books that I can't upload for this same reason. Engineering was working on a fix. I don't know if it's been implemented yet. Maybe write to support@xxxxxxxxxxxxx and report the problem? That's my best guess. I know it's frustrating. Wish I had the answer. Mayrie _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Kim Friedman Sent: Sunday, December 27, 2009 2:54 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Is there anything? Hi, Mayrie, I talked to Ann Parsons who says I should arrow to the book then tab over and hit open. This book will not be checked in because an error report message pops up, but I have no clue about the nature of the error. I'm stuck. Regards, Kim. _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Mayrie ReNae Sent: Sunday, December 27, 2009 1:57 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Is there anything? Hi Kim, Yes, once you find the file on your computer, you hit enter on the file name to tell the acceptance process to act on that book. Mayrie _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Kim Friedman Sent: Sunday, December 27, 2009 1:53 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Is there anything? Hi, I'm trying to check in a book and am getting an error message that I don't know what to do about. I'm feeling very unsure of myself with the procedure? Any help in knowing how to upload would be appreciated. I can get as far as selecting a book (i.e., using the ctrl+Shift keys with my left hand and the right arrow key with my right hand), but I have a sneaking suspicion I'm forgetting something. Do I press Enter when I get to the book? I want to send this up and I feel my brain has temporarily turned to Jell-O. Thanks for leading me from the wilderness to the promised land. Regards, a befuddled Kim Friedman. __________ Information from ESET NOD32 Antivirus, version of virus signature database 4720 (20091227) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4720 (20091227) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4720 (20091227) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4720 (20091227) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com