HI Reggie, Smart quotes are something that you can not identify easily in braille. They only look different in print, primarily. But they play havoc with bookshare books. I think that the tools actually are supposed to convert them to regular quotes, but I never trust what the tools are "supposed" to do. If you have smart quotes in your document and are using a braille display, sometimes the beginning quotation mark will appear in braille as a closing quote, but the closing quote looks okay. Pretty much, if you are working on a book scanned with Open Book you must convert smart quotes. Kurzweil 1000 does not have this problem. Wish I were more helpful, but that's what I know. Mayrie -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Reggie & Brooks Sent: Sunday, August 23, 2009 5:47 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Instructions for Proofreading using Kurzweil or Microsoft Word now in Volunteer Manual This is really helpful. Thank you Mary!! However, a question. What are "smart quotes"? Is that the apostrophe in braille that shows up instead of the regular quotes? I understand the apostrophe is placed around quotes within quotes, but I have fixed many a book changing apostrophes at beginning and end of quotes with the regular braille quotes. In print, are these really quotes when looked at? Curiously -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Judy s. Sent: Sunday, August 23, 2009 6:17 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Instructions for Proofreading using Kurzweil or Microsoft Word now in Volunteer Manual I'm not sure if anything has been mentioned here yet formally, but the volunteer manual has new sections with instructions for proofreading in Kurzweil and instructions for proofreading in Microsoft Word that may help with a lot of questions. The instructions for Kurzweil were added earlier this month, and the instructions for Word were just added at the end of this week. smile. Here's a link directly to that page of the manual: https://wiki.benetech.org/display/BSO/4.+Proofreading+a+Book#4.Proofreadinga Book-CriticalProofreadingInstructions Judy s. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.