Hi, A book I recently validated was returned before I read the newsletter explaining the policy. I grabbed the book to correct the problem. While I was correcting the book, I did a search on Bookshare. I found my book in the collection. I didn't receive an email saying that I had gotten credit for validating it. I don't keep strict track of my credits, so I'm not sure if I got credit. I'm not sure what happened there. Thanks. Jim James D Homme, Usability Engineering, Highmark Inc., james.homme@xxxxxxxxxxxx, 412-544-1810 "The difference between those who get what they wish for and those who don't is action. Therefore, every action you take is a complete success,regardless of the results." -- Jerrold Mundis Highmark internal only: For usability and accessibility: http://highwire.highmark.com/sites/iwov/hwt093/ To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.