I could not download yesterday at all if they were the bigger files that require packaging. It did say I had downloaded on my account but they never stopped packaging--and I never got the email. I wonder if this is a site-wide problem for larger files? I was downloading 3 on the Kennedy family. Charisma To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.