Hi All, The issue of double downloads has fortunately not come up too often -- but we did have a similar case a few weeks ago. I've reported both cases to engineering, and hopefully they will be able to figure out where the glitch in the system is. In the meantime if any of you do run into a case where you have downloaded a file which does not show up on your list of books that you are validating, or if the system doesn't display the title when you try and upload it please do send me an email notification of that so we can have the relevant people look into it immediately. Thank you! (And our apologies for any inconvenience while we sort this out). Pavi Mehta Volunteer Coordinator, Bookshare Benetech 480 S. California Ave., Suite 201 Palo Alto, CA 94306-1609 USA Phone: +1 650 644-3459 pavim@xxxxxxxxxxxx www.benetech.org The Benetech Initiative - Technology Serving Humanity A Nonprofit Organization -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Mayrie ReNae Sent: Tuesday, September 23, 2008 9:20 AM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: validating book Hi Georgina, I have that book out for validation right now. I downloaded it just after the submitter announced to the list that she had submitted it. I'm working on inserting chapter headings with the submitter. I don't know why we both have the book. How did you manage to get chapter headings in your validated book? There weren't any there. I hope you didn't do a ton of work on the book, but I'd really like to finish this one so that a complete and pristine copy can enter the collection. There must have been a glitch in the tools somewhere to let us both download the book for validation. Sorry you are getting trouble with this one. Mayrie -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Georgina Sent: Tuesday, September 23, 2008 6:51 AM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] validating book I was validating Prison Blues by Anna Salter. I went to upload it last night, and it isn't in my list of books I'm validating. I even checked out the download list just in case it ended up back there for some crazy reason. Can someone tell me what happen? Georgina I'm not a pessimist just an optimist for the worst To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.