[bksvol-discuss] Re: Courtesy

  • From: Cindy <popularplace@xxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Wed, 26 Aug 2009 13:05:20 -0700 (PDT)

Bob and Pavi if there's any way I can help, let me know. I would think that a 
simple Word list (or rtf) would be the solution. You could send it to me as an 
attachment and I could paste it in a section titled Being scanned by 
Outsourcers. in the list of books being scanned. It would no doubt  lengthen 
the list, but I think the volunteers would prefer that to having their work be 
wasted. If anyone feels it's too long to be part of the email  I post on the 
volunteer email list I'm willing to send the list as an attachment to any 
individual who wants it.

Cindy



Wish List (i.e., books wanted added to the collection) and books-being-scanned 
list available at sites below







Wish List: https://wiki.benetech.org/display/BSO/Bookshare+Wish+List



Books Being Scanned List: 
https://wiki.benetech.org/display/BSO/Books+Being+Scanned+List

--- On Wed, 8/26/09, Bob <rwiley@xxxxxxxxxxxxx> wrote:

From: Bob <rwiley@xxxxxxxxxxxxx>
Subject: [bksvol-discuss] Re: Courtesy
To: bksvol-discuss@xxxxxxxxxxxxx
Date: Wednesday, August 26, 2009, 6:35 AM



 
 

Hi Kim.
As chairperson of the vat, I can assure you that 
bookshare, especially Pavi, is aware of this problem and it is receiving the 
highest possible priority. Pavi and I have a weekly telephone conversation that 
lasts about an hour in length. For the last three or four weeks the problem of 
bolunteers and outsourcers scanning each others books is the first topic we 
discuss, and will continue to be so.
 
Unfortunately, saying that this is a high priority 
item doesn't solve the problem. We have tried posting the list of books being 
scanned by outsourcers as excel spreadsheets, and it crashed most of our 
computers. (Not a good solution.) We think we have worked out a solution, and 
the problem is now how to get the list updated in a timely manner. 
 
Pavi is on vacation until August 31, but after that 
we'll continue working towards a meaningful solution.
 
Please hang in there until then.. I really believe 
we are close to a solution.
 
Thanks,
Bob
 
 
“We know the future will outlast all of us, but I believe that all of us 
will live on in the future we make,”
Senator Edward M. Kenedy 

  ----- Original Message ----- 
  From: 
  Kim 
  Friedman 
  To: bksvol-discuss@xxxxxxxxxxxxx 
  
  Sent: Wednesday, August 26, 2009 7:21 
  AM
  Subject: [bksvol-discuss] Re: 
  Courtesy
  

  What gets me is I feel for you guys. I'm wondering is 
  Bookshare staff on the ball about this. It doesn't do to alienate volunteers 
  who are doing their very best to insure excellent quality books being added 
to 
  the collection only to have their work undercut by others. Isn't Pavi or 
  Carrie advocating for your work? Why isn't there some communications to these 
  outsourcers informing them that they should do something else as other folks, 
  namely you lot, are scanning and proofreading the following titles? I really 
  think the volunteers need a staunch ombudsman or arbitrator to make sure that 
  what you scan and proofread isn't swept from out of your hands unless you 
give 
  it over. I think this is not only a matter of courtesy but a need for 
  communication and co-ordination among all the participants -- Bookshare 
staff, 
  the volunteers, and the outsourcers. I really think Staff should not allow 
  resentments to grow making the volunteers discouraged or feel undervalued. 
  It's very nice they talk the talk, but they have to walk the walk, I.e., do 
  some serious actions to make sure volunteers know that the staff is for them 
  and not sabotaging them. I may not understand the history here, and maybe I'm 
  off base, but something must be done somehow. Regards, 
  Kim.

  
  
  From: bksvol-discuss-bounce@xxxxxxxxxxxxx 
  [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of 
  Christina
Sent: Tuesday, August 25, 2009 7:03 PM
To: 
  bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: 
  Courtesy


  
  Hi.  I    agree with 
  Elizabeth's message..  (Sadly it's on my other computer so I can't quote 
  it here.)
  I would deeply appreciate it if the outsourcers 
  and all volunteers would check the books-being-scanned list before processing 
  a book.  I just had another book, which is being edited, put into the 
  collection by another submitter and proofer team.
  If someone wants to scan a book that the list 
  says I'll be doing, I honestly don't mind.  It just means I'll go onto 
  the next book.  What really frustrates me is when book after book that 
  I've already scanned gets added to the collection by someone else.  I 
  understand mistakes happen but when I spend hours of my time working on 
books, 
  only to have someone else beat me to it...  I get very annoyed and 
  discouraged.
   
  I'm still happy volunteering for Bookshare and I 
  don't intend to quit; I just hate having my time and efforts completely 
  wasted.
  Christina
   

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