[bksvol-discuss] Re: Courtesy
- From: "Reggie & Brooks" <regandlon@xxxxxxxxxxxxxxxx>
- To: <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Wed, 26 Aug 2009 12:23:40 -0400
Thank you and your other members for the help fixing this problem, Bob.
That was the first problem I saw could happen when I saw outsourcers
uploading books, how the scanners would know that a book had been scanned
and uploaded by outsourcers. With the volunteers here, if I was proofing a
book for someone who thought their book was secure from outsourcers and the
proofer was expecting the same, I would be really unhappy if the 2 of us did
not get credit! Guess this is the price we pay when Bookshare began growing
bigger by partnering with companies and not sticking with their volunteers.
Personally, I think I would have rather see it just our Bookshare, but of
course there are more books being added so that is good. Still, volunteers
still should be the main focus for books. JMO. I think your group is
really trying to make it so.
Reggie
_____
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Bob
Sent: Wednesday, August 26, 2009 9:36 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Courtesy
Hi Kim.
As chairperson of the vat, I can assure you that bookshare, especially Pavi,
is aware of this problem and it is receiving the highest possible priority.
Pavi and I have a weekly telephone conversation that lasts about an hour in
length. For the last three or four weeks the problem of bolunteers and
outsourcers scanning each others books is the first topic we discuss, and
will continue to be so.
Unfortunately, saying that this is a high priority item doesn't solve the
problem. We have tried posting the list of books being scanned by
outsourcers as excel spreadsheets, and it crashed most of our computers.
(Not a good solution.) We think we have worked out a solution, and the
problem is now how to get the list updated in a timely manner.
Pavi is on vacation until August 31, but after that we'll continue working
towards a meaningful solution.
Please hang in there until then. I really believe we are close to a
solution.
Thanks,
Bob
"We know the future will outlast all of us, but I believe that all of us
will live on in the future we make,"
Senator Edward M. Kenedy
----- Original Message -----
From: Kim <mailto:kimfri11@xxxxxxxxxxx> Friedman
To: bksvol-discuss@xxxxxxxxxxxxx
Sent: Wednesday, August 26, 2009 7:21 AM
Subject: [bksvol-discuss] Re: Courtesy
What gets me is I feel for you guys. I'm wondering is Bookshare staff on the
ball about this. It doesn't do to alienate volunteers who are doing their
very best to insure excellent quality books being added to the collection
only to have their work undercut by others. Isn't Pavi or Carrie advocating
for your work? Why isn't there some communications to these outsourcers
informing them that they should do something else as other folks, namely you
lot, are scanning and proofreading the following titles? I really think the
volunteers need a staunch ombudsman or arbitrator to make sure that what you
scan and proofread isn't swept from out of your hands unless you give it
over. I think this is not only a matter of courtesy but a need for
communication and co-ordination among all the participants -- Bookshare
staff, the volunteers, and the outsourcers. I really think Staff should not
allow resentments to grow making the volunteers discouraged or feel
undervalued. It's very nice they talk the talk, but they have to walk the
walk, I.e., do some serious actions to make sure volunteers know that the
staff is for them and not sabotaging them. I may not understand the history
here, and maybe I'm off base, but something must be done somehow. Regards,
Kim.
_____
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Christina
Sent: Tuesday, August 25, 2009 7:03 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Courtesy
Hi. I agree with Elizabeth's message. (Sadly it's on my other computer
so I can't quote it here.)
I would deeply appreciate it if the outsourcers and all volunteers would
check the books-being-scanned list before processing a book. I just had
another book, which is being edited, put into the collection by another
submitter and proofer team.
If someone wants to scan a book that the list says I'll be doing, I honestly
don't mind. It just means I'll go onto the next book. What really
frustrates me is when book after book that I've already scanned gets added
to the collection by someone else. I understand mistakes happen but when I
spend hours of my time working on books, only to have someone else beat me
to it... I get very annoyed and discouraged.
I'm still happy volunteering for Bookshare and I don't intend to quit; I
just hate having my time and efforts completely wasted.
Christina
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