Rachel, I validate books on my PAC Mate all the time. Convert the original file into an .rtf file on your computer if Microsoft Word allows you to open it. The format should be fine. Aftger validating the book on the PAC Mate, bring it back into Word on your computer. Be sure to insert a back space and a space into the beginning of the Word file, then save it and upload it Back to Bookshare. Sometimes Word will not allow me to open the file. IF you have that problem, be sure to let me know and I'll try to help you further. Good luck! Susan To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.