Rik, Thank you so much for that information. I never noticed the Clear either--I guess it would be more accurate to say that I'd never paid attention to it or tried it--and I've had similar problems with formatting that was "wrong" or caused problems that I couldn't seem to get rid of. Even opening a new Word document and pasting the file onto it didn't work. In both cases I finally solved the problem, though I don't remember how, but what you've just taught me about the Clear in the Edit menu is wonderful!! I've learned so much about Word and its features since volunteering for bookshare. And now even more. Thanks again, for taking the time to explain your problem and how you solved it. smile Cindy R __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.