[bksvol-discuss] Re: Checking in and submitting books`
- From: Valerie Maples <vlmaples@xxxxxxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Thu, 28 Mar 2013 19:18:26 -0700 (PDT)
Eons ago, there was a problem with ISBN or another field and we could get books
in with blank fields and email that info to Carrie. Might be worth a try...
Valerie
www.caringbridge.org/visit/nicholemaples
________________________________
From: Cindy Rosenthal <grandcyn77@xxxxxxxxx>
To: bksvol-discuss@xxxxxxxxxxxxx
Cc: Madeleine Linares <madeleinel@xxxxxxxxxxxx>
Sent: Thu, March 28, 2013 8:03:36 PM
Subject: [bksvol-discuss] Re: Checking in and submitting books`
Thanks for the update on the situation, Madeleine. I was just about to post on
the list again, having tried changing name file of the . Also, saying that I
got
a notification of expiration but no renewallink is available.
I can't tell you the exact times I've tried to check in the file; i's been in
the wee hours of the morning, at 5 p.m. in the afternoon, today (Thursday March
28; yesterday Wed. March 27;Sunday March 24 and I tried also several times on
MOnday. What happens is that the form recycles to the Browse (i.e. upload your
file). I'm able to fill out the form but after I hit continue it just recycles
to the first page--the one that says to upload the file
On Thu, Mar 28, 2013 at 8:44 AM, Madeleine Linares <Madeleinel@xxxxxxxxxxxx>
wrote:
Hi all,
>
>Sorry for my delayed response: I have no more news about when the checking in
>and submitting books issues will be fixed. This is because we can’t seem to
>replicate the problem. Since it seems to happen at random times and on
>different
>days, it makes things really hard to troubleshoot. The more specific
>information you guys can give me, the better! Ideally, if you can let me know
>the exactly time and day this is happening, maybe we will start to see a
>pattern. What makes things extra tricky are factors outside of Bookshare’s
>controls, such as your internet providers. I’m really sorry about this and I
>wish I had better news or at least more information. I really appreciate your
>patience and your willingness to work with me to try to figure everything out!
>
>Best,
>
>Madeleine Linares
>Volunteer Coordinator
>Bookshare, a Benetech Initiative
>650-644-3459
>madeleinel@xxxxxxxxxxxx
>
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