Hi all, Sorry for my delayed response: I have no more news about when the checking in and submitting books issues will be fixed. This is because we can't seem to replicate the problem. Since it seems to happen at random times and on different days, it makes things really hard to troubleshoot. The more specific information you guys can give me, the better! Ideally, if you can let me know the exactly time and day this is happening, maybe we will start to see a pattern. What makes things extra tricky are factors outside of Bookshare's controls, such as your internet providers. I'm really sorry about this and I wish I had better news or at least more information. I really appreciate your patience and your willingness to work with me to try to figure everything out! Best, Madeleine Linares Volunteer Coordinator Bookshare, a Benetech Initiative 650-644-3459 madeleinel@xxxxxxxxxxxx<mailto:madeleinel@xxxxxxxxxxxx>