[bksvol-discuss] Re: Check Out -- Where's the book?

  • From: Cindy Rosenthal <grandcyn77@xxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Thu, 20 Sep 2012 00:47:19 -0700

Have you checked your computer desktop?  Sometimes they're hard to
find if you have a lot of things on your desktop; but you can go to
the Find menu and put in the title The title may have the Hold For
Denise, so look for that rather than the book title.
HTH



On Wed, Sep 19, 2012 at 8:09 AM, Denise Wagner
<denisecwagner@xxxxxxxxxxx> wrote:
> I have never had this problem.  I have/had a book on hold for me, I go to
> check it out, click “Check Out”, and am prompted to Open or Save.  I choose
> ‘Save’ and the box disappears.  No file is downloaded, and the book
> disappears from the Check Out page.
>
> I go to the “My Checked Out Books” page.  There it is.  Okay, let’s try
> again.  I click on “RTF”.  It asks “Open or Save”.  I choose Save.  Again,
> it disappears.  Okay, let’s try another route.  I right click on “RTF” and
> choose “Save target as”.  Yay!  It asks me to name the file and choose a
> location.  I do that and hit save.  Excellent.  But, wait...my file is not
> there.  I do it again, after all, I am human and could have messed up.  I go
> through the steps again.  Same thing.
>
> Alright, let’s try to open instead of save.  I right click “RTF” and choose
> “Open”.  I am asked if I want to open or save.  I choose Open.  There’s a
> quick flash – as if it wants to open – then disappears.
>
> Any suggestions on what may be going on?  Is anyone else having this
> trouble, or is it just me?  I can’t seem to download the book I need to
> proofread.
>
> Help!!
>
>
> Denise Wagner
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