Hi Sue, Congratulations on getting the book uploaded, and a big thanks to Pratik for helping solve the problem. When you have a chance, please let me know which settings you had to change to solve the problem. I have been reading all of the messages regarding this, and would like to know which suggestions solved the problem? Thanks John Glass Customer Support Manager, Bookshare Benetech 480 S. California Ave., Suite 201 Palo Alto, CA 94306-1609 USA (650) 475-5440 x103 (650) 475-1066 fax john.g@xxxxxxxxxxxx www.benetech.org The Benetech Initiative - Technology Serving Humanity A Nonprofit Organization -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of siss52 Sent: Monday, August 21, 2006 8:28 AM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] CYPRESS POINT Hi everyone! First, I want to thank all of you for your suggestions throughout my struggle to upload Cypress Point by Diane Chamberlain. It is now in the admin queue awaiting approval. Special thanks go to Pratik. He sent me step by step instructions on everything, including the special settings required for a Braille only user. Then, he very kindly followed up on my next failure, after which I sent him notes I had taken, with more instructions on why I was still failing. Then bingo!!! I got my thank you note saying it was accepted. You know the one I mean. It's a great read, so hopefully it will not languish in the admin queue!!! I'm gonna celebrate and then do more validating!!!! Cheers! Sue S.