Hi, I found out why my BrailleNote wasn't being recognized. I gather it was something to do with the system on the computer. Some guy at Freedom Scientific walked me through the process. It involved entering the control panel, thence to the system menu, opening the user part, then going to the hardware tab. There was some tabbing around to make sure the BraillNote's settings were okay, but the first thing was to inform the computer that the BrailleNote was a hardware device. (It appears the setting was at "none" and I had to set the combo box at "one" or something of that nature. I am afraid I can't recall precisely the whole process but essentially that's what happened. Now my Braille display is seen and I can clean up what I missed the last time I proofread. Regards, Kim Friedman. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.