[bksvol-discuss] Re: Bookshare's Policy & Perspective on its Lists

  • From: Pavi Mehta <pavim@xxxxxxxxxxxx>
  • To: "bksvol-discuss@xxxxxxxxxxxxx" <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Wed, 9 Sep 2009 13:47:56 -0700

Hi All,


Thank you for the discussion on this topic. It is clear that it evokes strong 
responses across the spectrum from many people and I believe that in hearing 
the different viewpoints we each gain a better understanding of the bigger 
picture. People have different styles, take what you hear on this list with a 
grain of salt and don't take it personally are great takeaways. And so is: It 
doesn't hurt  and definitely helps our common goals when you try to take into 
consideration how other people might feel about the nature and tone of what you 
say.



"Do not be excessively annoying, do not be excessively annoyed," is a great way 
to put it. And I don't think anyone on the list needs to worry about Bookshare 
catering excessively to the most brittle members. Each of us on this list is in 
a sense a guardian of this platform, and we contribute here in different ways 
to the Bookshare experience of fellow volunteers.



Our role as staff is not to take a heavy handed approach when responding to 
people's reports, but simply when something is brought to our attention, as per 
the policies outlined below, to let volunteers know if some of their posts are 
creating negative ripples among volunteers in the community and to remind them 
of the guidelines and ultimate objectives of these lists.



I will not be responding to this subject on the list any further, but if you 
have suggestions or questions regarding any of this you are welcome to write to 
me off-list at pavim@xxxxxxxxxxxx<mailto:pavim@xxxxxxxxxxxx>



Warm regards,

Pavi

Pavi Mehta
Volunteer Coordinator, Bookshare

Benetech
480 S. California Ave., Suite 201
Palo Alto, CA 94306-1609 USA
Phone:  +1 650 644-3459

pavim@xxxxxxxxxxxx

www.benetech.org

The Benetech Initiative - Technology Serving Humanity
A Nonprofit Organization
















From: bksvol-discuss-bounce@xxxxxxxxxxxxx 
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Rogerbailey81@xxxxxxx
Sent: Wednesday, September 09, 2009 11:48 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Bookshare's Policy & Perspective on its Lists

And the problem with catering to the most brittle members is that one never 
knows what will set them off. It creates a situation known as walking on 
eggshells.

                                                                 "The end may 
justify the means as long as there is something that justifies the end.
" Leon Trotsky

             The Militant: http://www.themilitant.com 
<http://wwww.themilitant.com> Pathfinder Press: http://www.pathfinderpress.com
Granma International: http://granma.cu/ingles/index.html
             _

table with 2 columns and 6 rows
Subj:
[bksvol-discuss] Re: Bookshare's Policy & Perspective on its Lists
Date:
9/9/2009 1:27:55 AM Eastern Daylight Time
From:
soronel.haetir@xxxxxxxxx
Reply-to:
bksvol-discuss@xxxxxxxxxxxxx
To:
bksvol-discuss@xxxxxxxxxxxxx
Sent from the Internet
(Details)
table end

So the list does in fact cater to the most brittle members.

I would have preferred something closer to the fidonet rule:
Do not be excessively annoying, do not be excessively annoyed.

On 9/8/09, Pavi Mehta <pavim@xxxxxxxxxxxx> wrote:
> Hi All,
> In case it's useful, as a general reminder I'm including below a note sent
> awhile ago to the list regarding Bookshare's policy on its lists:
> List Objectives: Bookshare's primary objective in running these lists is to
> provide members and volunteers with a common platform to exchange ideas,
> questions and answers primarily relating to their work and experiences with
> Bookshare. In our view the lists are useful in as much as they facilitate
> sharing, foster cooperation and good-will, and promote lively, amicable
> discussion among its member and volunteer communities.
>
> Guidelines for List Users: When engaging in a debate or choosing to disagree
> with another member or volunteer, please be mindful of people's feelings.
> All posts whether on or off topic are expected to maintain the spirit of
> friendly cooperation, courtesy and mutual respect. In order to participate
> on Bookshare's lists each person subscribed is required to follow these
> guidelines.
>
>
> Reporting an Issue:  If a person on the list feels that another list user is
> abusing this platform with posts of an unduly negative and/or offensive
> nature we ask that they write in their complaint off-list to
> volunteer@xxxxxxxxxxxxx I or another administrator will review the complaint
> and if deemed appropriate will write to the individual in question with a
> request that he or she refrain from posts of that nature if they wish to
> remain subscribed to the list. Whether or not the intention of the person
> who posts is to antagonize, injure or anger, if his or her posts elicit
> these or similar responses in other list users, and if posts of the same
> nature persist, the volunteer in question will be required to leave the
> list.
> My own exposure to the list has led me to a real appreciation of how much
> each one of you has to share.  Collectively you have taken this platform and
> helped create a unique and deep-rooted sense of community among Bookshare's
> members and volunteers. We hope the objectives and guidelines put forward in
> this mail will help us address posts that have a detrimental effect on that
> sense of community. Please feel free to contact me if you have questions
> about any of the above.
> Warm regards,
> Pavi Mehta
>
> Volunteer Coordinator, Bookshare
> Benetech
> 480 S. California Ave., Suite 201
> Palo Alto, CA 94306-1609 USA
> Phone:  +1 650 644-3459
>
>

--
Soronel Haetir
soronel.haetir@xxxxxxxxx
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