[bksvol-discuss] Re: Books with HOLDs

  • From: Debby Franson <the.bee@xxxxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Thu, 24 Dec 2009 01:16:55 -0600

Hi Carrie!

Two weeks seems like too short a time, especially if someone is working on a long book before he or she can get to the book that has a hold on it. Would you consider leaving the hold on for a month?

Thanks!

Debby

At 05:30 PM 12/23/2009, Carrie Karnos wrote
Hi all,

Since we've had loads of complaints about books with HOLDs in their titles languishing in the checkout queue for weeks, months and years, the Bookshare Collection Development department has instituted a new policy. If a book has been on the checkout list for more than 2 weeks with a HOLD in its title, I will remove the HOLD to allow other people to proof the book.

On January 1st, I will remove the HOLDs on all books that were submitted prior to December 1st. This is to give people time to finish their current books and start on their new ones that have HOLDs on them. On January 15th, I'll remove the HOLDs on any books that were submitted during December, and then the 2-week rule will go into effect.

I know that some people will love this, and other people will hate it. Let's try it for a while, and see how it goes. If the vast majority of people hate this, then we'll revisit it.

By the way, having a time limit on HOLD books in the checkout queue was one of the top suggestions in the volunteer survey that Pavi sent out. She is working on an email to be sent to everyone that details the results of the survey. The survey provided a huge amount of really valuable feedback, so thanks very much to everyone who participated in it!

Happy holidays! Carrie


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