Hi E,
Sending big files over the HTTP protocol has been a pain in the rear end
for years now. I don't know that the BookShare system is totally to blame in
this case. I've seen lots of other sites have trouble with big upload files
across a website. Other protocols like FTP (file transfer protocol) is much
more suited to the mass transmission of data. Peer to Peer apps use
differing protocols as well.
For whatever reason, download over HTTP works great. But uploading is
that other story. Case in point, the progress bar when uploading isn't
accurate at all. Neither is it accurate when downloading a large page. About
the only thing that is accurate are actual downloads. And, half the time
that is done through an FTP connection in the background.
What are the engineers doing? Well, they did release that braille file
upgrade a couple months back. Jeniffer is busy learning everything about the
BookShare system, and I know that she'll be talking to the engineers about
how things work. Additionally, based on the promotion the newsline feature
is getting, an upgraded interface might be on the drawing board as well.
Hang in there guys, we are getting two new replacements for Marissa's old
job. Benetech/BookShare have hired people and are just as excited as anyone
that the quality of service will improve. The pieces have been put in
motion, it is up to us to let BookShare warm up the newcomers to jump into
the arena. Have faith, the staff really does try, and knows all too well the
enormous amount of work the project that is BookShare requires.
Jake
----- Original Message -----
From: "E." <thoth93@xxxxxxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Sunday, April 16, 2006 10:44 PM
Subject: [bksvol-discuss] Re: Books I have for submission
Try again. If you fail, you may have to save a copy without images and upload in case the size chokes the system. What kind of system are we using anyhow where it chokes like this. Folks send huge huge files over the net all the time. What is going on with bookshare's upload that the engineers cannot fix? While we are on the subject, since the site has not changed or improved perceptably in the last six months, what are the engineers doing anyhow?
E.
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