Scott wrote: "Creating a new volunteer training process involved a series of test and refine cycles to match the materials to the Bookshare mandate to **support volunteers who can tackle ever more complex books. "** (my emphasis added) Whoof! Looks like I got in just under the wire! lol Charisma To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.