Hi Sue, Yes, the approval queue is huge. It's the end of the quarter so the outsourcers are trying to get all their books in, in order to be paid for them. And of course, since it's the beginning of the school year, we have had a large number of requests for textbooks, from both K-12 and adult students. I'm chopping and scanning all the books that arrive each day, so that the books go to the outsourcers pronto. I'm trying to get to the books in the approval queue from volunteers first, before the outsourcers, and also to the bestsellers and student requests. And I'm testing a new feature that will be released in another month or two. (Sorry, I can't say what it is, just giving you a little teaser! :-)) I'll tackle the approval queue this weekend (tomorrow, I focus on the new bestsellers). Carrie ________________________________ From: siss52 <siss52@xxxxxxxxxxx> To: bksvol-discuss@xxxxxxxxxxxxx Sent: Wednesday, September 30, 2009 9:14:05 PM Subject: [bksvol-discuss] Approval queue Hi All, The books awaiting approval queue is really big! Bookshare must have Carrie working on other things. I am not criticizing you, Carrie. Please do not think that. This is merely an observation. (smile) Sue S.