Hi Gary, When the site is slow what you experience happens. This happens often between 1:00 a.m. and 4:00 a.m. pacific time. I think there is site maintenance then or something. I've often noticed slowdowns at that time. Try the book again later and I'll bet you get different results. I don't think it has a thing to do with your file. In some cases, the reloading of the "your book is being processed" page is caused by really really slow internet speed on the part of the user's internet provider. If the problem persists, you might look into that. Mayrie _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Gary Petraccaro Sent: Friday, September 23, 2011 2:18 AM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] A First I submitted a BSO of The High Crusade and after the submit, it loaded a page which said that my submission was being processed and reloaded the page over and over. The only difference in this book was a multible word filename, the full title of the book. Never saw that before.