[biztech-discussion] UNION demands Qantas guarantee

  • From: Ann Thryft <athryft@xxxxxxxxxxxxx>
  • To: biztech-discussion@xxxxxxxxxxxxx
  • Date: Thu, 05 Aug 2004 07:59:46 -0700

UNION demands Qantas guarantee
Australian IT - Australia

THE Australian Services Union has called for an iron-clad guarantee from
Qantas that it will not "offshore" its call centres, despite
confirmation from chief executive Geoff Dixon that the airline has
reviewed its telephone sales centres and decided not to move them
ASU executives said they received a verbal confirmation of the decision,
to keep the call centres in Australia, from Mr Dixon at a June meeting.
He told them that while the airline had reviewed the operations and
considered offshoring them, it had decided not to, they said. ...


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