I haven’t checked today, but it was happening last semester right in the
middle of a big frosh theology project. Clarissa said it was happening to
all users at the time and they did eventually resolve it; not sure if this
is the same problem.
Jessica
On Wed, Feb 27, 2019 at 4:14 PM Counts, Annette <acounts@xxxxxxxxxxxxxxx>
wrote:
We are having the same problem at O'Dowd with Oxford Biblical Studies. ISent from my iPhone
called to let them know there was a problem. They say they haven't heard
any complaints about the speed. I took all the steps they recommended, but
still the site was slow. If others are also suffering with Oxford Biblical
Studies, please call and let them know.
1-800-334-4249 ext 6484
Thank you,
Annette
On Wed, Feb 27, 2019 at 3:39 PM Lemon, Katy <klemon@xxxxxxxxxxxxxxxxxx>
wrote:
Hi,
Does anyone have contact information for Tech Support for the Oxford
databases? Our Oxford Biblical Studies Online is incredibly slow. So
slow, in fact, that it is pretty much unusable. I filled out a "Contact
Us" ticket but the spinning wheel spun for so long that I am not at all
sure that my ticket actually was submitted. I sent an email to Clarissa
Jeffries asking for a name of someone in Tech Support but I thought I would
ask and see if anyone in BAISL had a contact.
Thanks,
--
Katy Lemon
Librarian
klemon@xxxxxxxxxxxxxxxxxx
Presentation High School
2281 Plummer Avenue
<https://maps.google.com/?q=2281+Plummer+Avenue%C2%A0+San+Jose,+CA+95125&entry=gmail&source=g>
San Jose, CA 95125
<https://maps.google.com/?q=2281+Plummer+Avenue%C2%A0+San+Jose,+CA+95125&entry=gmail&source=g>
408-264-1664 ex. 2433
--
<https://bishopodowd.org/>
Annette Counts, MLIS | Librarian
acounts@xxxxxxxxxxxxxxx
Office: (510) 577-9100 x151
Bishop O'Dowd High School <https://www.bishopodowd.org/>
Finding God in All Things
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