We are having the same problem at O'Dowd with Oxford Biblical Studies. I
called to let them know there was a problem. They say they haven't heard
any complaints about the speed. I took all the steps they recommended, but
still the site was slow. If others are also suffering with Oxford Biblical
Studies, please call and let them know.
1-800-334-4249 ext 6484
Thank you,
Annette
On Wed, Feb 27, 2019 at 3:39 PM Lemon, Katy <klemon@xxxxxxxxxxxxxxxxxx>
wrote:
Hi,
Does anyone have contact information for Tech Support for the Oxford
databases? Our Oxford Biblical Studies Online is incredibly slow. So
slow, in fact, that it is pretty much unusable. I filled out a "Contact
Us" ticket but the spinning wheel spun for so long that I am not at all
sure that my ticket actually was submitted. I sent an email to Clarissa
Jeffries asking for a name of someone in Tech Support but I thought I would
ask and see if anyone in BAISL had a contact.
Thanks,
--
Katy Lemon
Librarian
klemon@xxxxxxxxxxxxxxxxxx
Presentation High School
2281 Plummer Avenue
San Jose, CA 95125
408-264-1664 ex. 2433
