[AZ-Observing] Re: Sight of a lifetime - and a problem
- From: <rtejera@xxxxxxxxxxx>
- To: <az-observing@xxxxxxxxxxxxx>
- Date: Wed, 26 Oct 2005 14:10:47 -0400
Alan,
The service packs are in the Library Section: =
http://www.skymap.com/smp10_service_packs.htm.
The best place to get support is through the Skymap Yahoo group. The =
link to join this group is at the bottom of the home page. Not only does =
Chris respond to questions & inquires within 24 hours, there is a wealth =
of knowledge from other users of the program who can also offer =
assistance and insight. Trust me when I tell you, this is a very well =
supported piece of software. You've just haven't found the right spot =
yet. The link above will get to the service pack and the Yahoo groups =
will get you direct access to the author.
Clear Southern Skies
Rick
-----Original Message-----
From: az-observing-bounce@xxxxxxxxxxxxx
[mailto:az-observing-bounce@xxxxxxxxxxxxx]On Behalf Of Alan Gore
Sent: Wednesday, October 26, 2005 10:37 AM
To: az-observing@xxxxxxxxxxxxx
Subject: [AZ-Observing] Re: Sight of a lifetime - and a problem
What version of SkyMap Pro are you using? I know there was an issue with =
the
demo registration timer on , I believe v10.0 (this was the first version
that had a demo timer). You can download the latest service pack from
www.skymap.com which would fix the problem. No need to load all v.10 =
sp's as
they are cumulative. If this doesn't work, please contact Chris Marriot
through the SkyMap website before you go trashing the program. His =
support
of his product is unequaled in the industry.=20
I just tried the Skymap site. The tech support section is gone - all you =
get
now is a terse brushoff to refer tech support problems to "The Thompson
Partnership". There is a FAQ that covers four questions that Grandma =
might
ask, but no service packs. Guess I'll have to resolve this when I get =
back
from New Zealand.
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