[AVAPL Members] coverage at very small CBOCs?

  • From: "Herman, Steve" <Steve.Herman@xxxxxx>
  • To: <members1@xxxxxxxxx>, "VHA National Psychology Chiefs" <VHANationalPsychologyChiefs@xxxxxxxxxx>
  • Date: Thu, 5 Aug 2010 08:10:41 -0400

We are about to move the mental health services of one of our CBOCs into
new space, two doors away from the rest of the CBOC (located in a strip
shopping center).  The medical side of the CBOC is run by contract
workers, so we have very little say or control over them.  The mental
health providers of the CBOC are VA employees.

 

The mental health staff are one APN, one LCSW, a full-time clerk, and
one part-time LCSW.  We have been trying to figure out procedures in the
event that someone should be out sick, or in the unlikely event that
only one person should be in (e.g., if one person is on vacation, the
part-time person is scheduled off and someone else calls in sick).  Do
we send someone in from another CBOC?  Do we divert patients to another
CBOC?  Do we send someone down from our Medical Center or divert
patients up to the Medical Center?

 

Does anyone else have a small CBOC in a similar situation, with any
suggestions of how to handle such problems?

 

Thank you.

 

Steven M. Herman, Ph.D., HSPP

Director, Psychiatry Ambulatory Clinic

Lead Psychologist

Richard L. Roudebush VAMC

Associate Professor of Clinical Psychology in Clinical Psychiatry

Indiana University Medical Center

1481 West 10th Street (116P)

Indianapolis, IN  46202

phone   317-988-2770

fax       317-988-2884

 

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