I want to share this important info with you about a new resource for Veterans. If you have questions about the Caregiver Support Line, Debbie Amdur is the contact. Toni Antonette Zeiss, Ph.D. 202 461-7347 Antonette.Zeiss@xxxxxx _____________________________________________ From: Amdur, Deborah (SES EQV) Sent: Tuesday, February 01, 2011 6:56 AM To: VHA CO 11 Chief Consultants & Execs Cc: Mahoney-Gleason, Heather; Robinson, Stephanie A. (VHA) Subject: OPENING OF VA NATIONAL CAREGIVER SUPPORT LINE Good morning - as I mentioned in our meeting yesterday - VA's Caregiver Support Line opens today. Request your assistance in forwarding this message to any relevant e-mail groups you may have. Thanks - as always - for your support. Debbie Greetings Colleagues: Caregivers are the family members and loved ones who provide care for Veterans who are living with the effects of war, disability, chronic illness, or aging. They deserve VA's highest level of support. VA values the sacrifices caregivers make to help Veterans remain at home. Caregivers are the critical link to ensuring Veterans have the highest quality care and optimal wellness. We want all caregivers to feel supported and have trust in VA to assist them in their caregiving roles. I am very pleased to announce the VA Caregiver Support Line is opening today, February 1, 2011 at the Canandaigua VA Medical Center campus. This support line will serve as a resource/referral center for caregivers, Veterans and others seeking caregiver information; provide referrals to local VA Medical Center Caregiver Support Coordinators and VA/community resources; and provide emotional support. It will also be available to respond to inquiries about the new caregiver benefits associated with Public Law 111-163, Caregivers and Veterans Omnibus Health Services Act of 2010. The Caregiver Support Line will provide a "warm" referral service to VA medical center Caregiver Support Coordinators (CSCs) for call backs to caregivers. The CSCs will provide caregivers support, information, education, and referrals to appropriate VA and community resources. Please make sure to find out the name and contact information for the CSC at your VA medical center. The CSC plays a critical role to the successful implementation of the national Caregiver Support Line and caregiver support programming at your medical centers. The National Caregiver Support Line will be open Monday through Friday 8:00 a.m. to 11:00 p.m. and Saturday 10:30 a.m. to 6:00 p.m. Eastern Time. The National Caregiver Support Line Toll-Free number is 1-855-260-3274. Starting on February 1st: we ask your assistance in distributing the Support Line's Toll-Free number to Veterans, families, local community partners and others. Marketing materials to include posters, brochures, and business cards with the support line information are being mailed to each Caregiver Support Coordinator for distribution. Please also see VA's updated caregiver website: www.caregiver.va.gov With best regards and many thanks for all you do in support of Veterans and their caregivers, Debbie Deborah Amdur, LCSW, ACSW Chief Consultant, Care Management and Social Work Service Office of Patient Care Services Department of Veterans Affairs 810 Vermont Avenue NW Washington, D.C. 20420 Office: (202)-461-7063 Fax: (202) 273-9095 <<Picture (Device Independent Bitmap)>>