So, OptusNet is completely inundated with incoming spam. I'm getting between 300 and 500 "Install me from MS" spams. 155kb each. So as the weekend goes on the QoS keeps dropping and dropping, now logging onto the webmail interface is almost impossible. Of course, I write to them, and their first suggestion is to use rules. <Laughs> I run spamnet - a much more powerful peer-to-peer anti-spam network. It deals with most of them - AFTER they have spent hours clogging my incoming mail stream. Of course, to keep up I have to leave my computer on, which is totally against OptusNets new draconian usage policy - all done to improve QoS of course. So I pointed this out, and they say they are looking into it. Then I point out the problem has grown to where the webmail server is jammed. They say they are experiencing technical difficulties and are working on it. My reply: <TRANSLATED> Although we have progressively cut our customer's access to basic ISP services, because of our own lack of attention and duty of care we have rendered our network unusable for you. If we put in some simple filters right now we would be able to return QoS to its expected levels but we wont because we are able to charge you for more bandwidth to download your SPAM with. Please keep depositing your hard-earned dollars every month with us as we try and find new ways to reduce your access rights. Yes, I'm completely and utterly over this country's hangman's attitude to bandwidth. What's the damn number for the telecoms ombudsman? I want some SERVICE - the S in ISP. Steve Hudson Word Heretic, Sydney, Australia Tricky stuff with Word or words for you. Email: steve@xxxxxxxxxxxxxxx Products: http://www.geocities.com/word_heretic/products.html Spellbooks: 728 pages of dump left and dropping... ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelists.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************