As every tech writer knows, people don't want the document in Word just to read it. People want the document in Word so they can edit it in Word, which is the editing software of choice for the vast majority of our colleagues and customers. -----Original Message----- From: Anthony Self Sent: Monday, February 27, 2012 7:14 AM To: austechwriter@xxxxxxxxxxxxx Subject: atw: Re: Vale technical writing? I think I am in almost total agreement with what you've written. Handcrafting requires lots of effort to produce the fancy stuff. Automation does not. That's the efficiency that I am talking about... better products with less effort. Where I might disagree is where you say your boss in Houston wants the report in Word. He might also want it in a format he can read on his eBook or iPad or mobile phone while on a plane or on the toilet. It's interesting that you mention SOPs, because in my actual talk (not the version that Geoffrey divined from the synopsis) I do spend some time talking about the role of standards. This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited. If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter. Thank you. ************************************************** To view the austechwriter archives, go to www.freelists.org/archives/austechwriter To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field (without quotes). To manage your subscription (e.g., set and unset DIGEST and VACATION modes) go to www.freelists.org/list/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************