Hi D
It would be good to have a bit more information.
I have been heading for some time now in the 'drill down' scenario - not so
much for procedures but for the delivery of content - which should work also
for procedures.
Instead of giving people pages and pages of procedures with a table of contents
at the start, divide them up into categories - and then set them up into a
hyperlinked pyramid structure.
Online help systems - that I'm not an expert in! - I think work like this; as
do web sites.
So let's say you have 4 main categories - so you have one page with a box for
these four categories. Each box is hyperlinked to a high level view of that
category - possibly another 4-8 boxes; possibly linked as Steve H suggests into
a flowchart scenario, or not as applicable; and then you click through to these
to get to the detail for that particular procedure - because this detail will
hopefully only be a half page - it won't need to be numbered - it could be
another flow chart, or bullet list or graduating color list to indicate a
sequence of priorities.
If it's an online delivery you could just have the next step available when
they tick a box that indicates they have completed the current step. There are
some good online form systems around that you could utilise for this kind of
thing where you can implement some logic..
Kind regards Suzy
Suzy Davis
Microsoft Word Templates, Apps for Microsoft Office
& Documentation Projects
www.appsforoffice.com
(Melbourne) Australia
Email suzy.davis@xxxxxxxxxxxxxxxxx
-----Original Message-----
From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of D
Sent: Saturday, 2 December 2017 5:12 PM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: If you couldn't write procedures with 1, 2, 3 - then how would
you do it?
So, I'm potentially faced with writing tasks but not wanting to number them 1,
2, 3, etc. because it doesn't fit the style of existing marketing material and
looks somewhat dated. How would you do it?
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