atw: Re: Extracting technical information from SMEs

  • From: Naomi Kramer <nkr@xxxxxxxxx>
  • To: austechwriter@xxxxxxxxxxxxx
  • Date: Thu, 13 Oct 2005 15:13:31 +1000

Massages. Gets rid of some of the tension and, if you know pressure points, you can temporarily disable the distrust and resentment parts of their brain. Has been known to turn people positively loquacious. ;-)

- Naomi

Hi all
Elementary question I know - but would still like to quiz the list......
Am looking for latest hints, tips, and advice on how to approach, glean and drain the brains (!) of SME / highly technical and sometimes (!) reticent folks.
Thanks in advance
Debbie


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