atw: Re: Extracting technical information from SMEs

  • From: Stuart Burnfield <sburnf@xxxxxxxxxxx>
  • To: austechwriter@xxxxxxxxxxxxx
  • Date: Thu, 13 Oct 2005 09:47:30 +0800




Do you know why they're reticent? Some possibilities are:

- they're extremely busy
- previous TW was an idiot/chatterbox/psychopath...
- boss yells at them if they miss a deadline;
  boss doesn't yell at them if they don't talk to the TW
- docs are perceived as irrelevant or low priority

Which angles you try first depends on which reasons apply most.

Cheers

Stuart

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