Hey Tom, You mentioned the other day going to download the maximum allowed each day of 10. So, have you started doing that? I tried downloading one today and for a 62 kb or 62 mb file it was going to take over 3 hours to download and I believe it to the way it was running. I am using the PC to download the file. I ended up cancelling it due to the slow performance. The only way I seen to do the download was through the media player on the computer. The download process will be different for us, but are you getting slow download times?