[audacity4blind] Re: [Norton AntiSpam]Re: Some default keystrokes not working Audacity 2.1.3

  • From: Gary Campbell <campg2003@xxxxxxxxx>
  • To: audacity4blind@xxxxxxxxxxxxx
  • Date: Wed, 29 Mar 2017 10:51:19 -0600

Hi Stan,


Glad it's working again, but those kind are scarey-- if you don't know what fixed it you don't know when it will break again. When you report a problem it is very helpful if you give a set of steps that someone can follow that will produce the problem, like:

Open Audacity

Press r to record a track.

After 30 sec press SPACE; recording stops.

Press CTRL+a to select all.

Press CTRL+x.

...


or something like that. That way I know if there's a track, if anything is selected, etc.


The script version, JAWS version, Audacity version, OS, and platform (like 64-bit laptop or 32-bit desktop) might also help.


Also, you can disable the scripts without uninstalling:

Press JAWSKey+j to go to the JAWS window.

Press ALT to open the Options menu.

Choose Manage Application Settings.

Uncheck Audacity.

Choose OK.


Glad it's working for you, and hope it stays that way!


Gary



On 3/27/2017 3:11 PM, Stan Bobbitt wrote:

Hi,
Update, I have no idea what caused those keystrokes to stop working, nor what made them suddenly start back to working correctly, but this morning I opened audacity to try a few things to fix the problem and all is well now ... *SMH*
thanks for the input and suggestions,
Stan B
*From:* Stan Bobbitt
*Sent:* Thursday, March 23, 2017 11:09 PM
*To:* audacity4blind@xxxxxxxxxxxxx
*Subject:* [Norton AntiSpam][audacity4blind] Re: Some default keystrokes not working Audacity 2.1.3
Hi David,
   No, I’m leaving everything as is when I run the installer.
JAWSKEY plus ‘Q’ with the audacity window open returns:
“Audacity settings. audacity.exe, a u d a c i t y . e x e”
I am using the Insert on the numpad for the JAWSKEY.
Ctrl plus JAWSKEY plus ’V’ returns:
“Audacity® Version 2,1,3,0 Jaws script version 2.1.0, for Audacity 2.0.0 or later.”
Thanks,
Stan B
*From:* David Engebretson Jr
*Sent:* Thursday, March 23, 2017 12:01 PM
*To:* audacity4blind@xxxxxxxxxxxxx
*Subject:* [audacity4blind] Re: Some default keystrokes not working Audacity 2.1.3
Are you changing anything while you run the installer? If yes, try running the installer with all of the defaults. It sounds like your .jkm file is corrupting... what does JAWSKey+’q’ tell you?
Also, what key are you using as your JAWS key? I have my keyboard setting set to laptop mode so I can use the capslock and/or the ins key in the six pack.
Just fishing for clues,
DavidE
*From:* Stan Bobbitt
*Sent:* Thursday, March 23, 2017 5:25 AM
*To:* audacity4blind@xxxxxxxxxxxxx
*Subject:* [audacity4blind] Re: Some default keystrokes not working Audacity 2.1.3
Hi,
Ok, I reinstalled the JAWS scripts from 2017-02-18. With JAWS Version 18.0.2530.400, some of the default keystrokes still do NOT work. But when I use NVDA or narrator, the keystrokes work just fine. I duplicated this on another machine. Both PCs have windows 10.
That seems to point to either a JAWS specific problem or something in my windows 10. I’ll check with some other techie lists for some ideas.
Thanks,
Stan B
*From:* David Engebretson Jr
*Sent:* Wednesday, March 22, 2017 2:29 PM
*To:* audacity4blind@xxxxxxxxxxxxx
*Subject:* [audacity4blind] Re: Some default keystrokes not working Audacity 2.1.3
Are you going to try and re-run the scripts installer? I’d suggest following all of the defaults including removing old scripts.
Best,
David E
*From:* Stan Bobbitt
*Sent:* Wednesday, March 22, 2017 10:23 AM
*To:* audacity4blind@xxxxxxxxxxxxx
*Subject:* [audacity4blind] Re: Some default keystrokes not working Audacity 2.1.3
Hi David,
It’s definitely something to do with the jaws script V2.1.0. I uninstalled the script and the keystrokes work. Yes, I hope to get time this evening to try NVDA and narrator. I’ll report back.
Thanks,
Stan B
*From:* David Bailes
*Sent:* Wednesday, March 22, 2017 9:28 AM
*To:* audacity4blind@xxxxxxxxxxxxx
*Subject:* [audacity4blind] Re: Some default keystrokes not working Audacity 2.1.3
Hi Stan,
could you try using another screen reader, such as narrator or nvda, to check whether it's a Jaws issue on your computer. I've tested with Jaws 18 and version 2.1.0 of the script and don't have any problems.
David.
On Tue, Mar 21, 2017 at 9:41 PM, Stan Bobbitt <sbobbitt@xxxxxxxxxxxx> wrote:

            Hi all,
    Anyone else experiencing this?
    I have it happening on 2 different machines, both running Windows
    10 and the latest Jaws scripts for audacity. Keystrokes as basic
    as Ctrl + S, Ctrl + P, and Ctrl + X doing nothing. While others
    such as Ctrl + O and Ctrl + F6 are working fine.

    Thanks,
    Stan B
    Sent from my iPorch


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