[audacity4blind] Re: No sound on my XP machine??

  • From: Gary Campbell <campg2003@xxxxxxxxx>
  • To: audacity4blind@xxxxxxxxxxxxx
  • Date: Tue, 6 Dec 2016 10:54:59 -0700

Hi,


I will try your suggestions when I get help. I don't remember whether the music played in the USB headphones. I'll have to check that out.


JAWS switched between USB and sound card on that machine before.


What I'm wondering is what part of the system is common to both the sound card and the USB headphones. I would think that the hardware level stuff, which is where I would think that an error saying there is no sound system would come from, should not be common to both USB and the sound card. I'll have to get my daughter to help again, and this time record the session. Better yet would be to video it, but I don't have a way to get more eyes on the video than when it was made.


I know I could purchase a USB mixer for the laptop, and may do that if I end up having to take the desktop to the shop.


Thanks for your help!


Gary



On 11/30/2016 2:54 PM, Gene wrote:+

The first thing to determine is whether sound is possible at all. Plug in a USB device such as headphones, reboot, and see if you hear Windows music. Or try to play something using a player while the USB headphones are inserted. Worrying about the screen-reader complicates matters and introduces possible complications.
Don't have the player run until you have plugged in the USB device. Since we don't know what the error message is, I'm just guessing and also because I don't have the technical knowledge to be sure what such a message would mean. But it sounds as though something has failed in the machine that is necessary for audio at a stage in the operation of the computer before any information gets to any audio device being used.
Gene
----- Original Message -----
*From:* David Engebretson Jr <mailto:d.engebretson@xxxxxxxxxxx>
*Sent:* Wednesday, November 30, 2016 3:28 PM
*To:* audacity4blind@xxxxxxxxxxxxx <mailto:audacity4blind@xxxxxxxxxxxxx>
*Subject:* [audacity4blind] Re: No sound on my XP machine??

JAWS doesn't handle switching audio devices very gracefully. Especially in
those older versions. Try making sure all devices are disconnected except
analog speakers, reboot, and see what happens.

Peace,
David




-----Original Message-----
From: Gary Campbell
Sent: Wednesday, November 30, 2016 10:20 AM
To: audacity4blind@xxxxxxxxxxxxx <mailto:audacity4blind@xxxxxxxxxxxxx>
Subject: [audacity4blind] No sound on my XP machine??

Hi,


I can't get any sound out of my XP machine.  I hope I can get it
working, as it has a line in jack and my laptop doesn't.


It was working fine.  I'm sure JAWS was speaking when I shut it down the
last time.  I hadn't used it for a while after I got my laptop, and one
day I needed to do an urgent fax.  I booted it up and no JAWS.  My wife
told me JAWS was on the task bar.  Since it was urgent we gave up and
went to UPS or somewhere.  I hoped so much that the speakers were muted
or the volume control had somehow gotten turned down!


Sometime later I had my daughter help me again-- it's hard to debug
without speech!  No luck on the volume control or speakers being muted!
I thought I'd use my USB headphones and switch JAWS to them.  I thought
that would deal with the case of the sound card not working.
Unfortunately, that produced the same thing.  I didn't get the exact
error message-- I should have recorded the session-- but it was
something about not being able to find a sound system.


So I guess what I'm wondering is what could go wrong that would report
this for both the sound card and a USB headset, and happen without any
changes to the system?


The computer is a 32-bit Vaio desktop.  I don't remember the kind of
sound card but it might be something like AC97.  Man how quickly those
memories fade!


Any help greatly appreciated!


Gary



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