Our thanks to Kerry Stringer for the following heads up. http://support.microsoft.com/default.aspx?kbid=873153 Microsoft Knowledge Base Article - 873153 SYMPTOMS If you install Microsoft Windows XP Service Pack 2 (SP2) by using Out of Box Experience (OOBE), your screen reader software may not function. CAUSE This problem occurs because OOBE does not let you start other software until you have completed the OOBE Setup program. Screen readers that run as a service may function. However, the following screen readers will not function until you have completed the OOBE Setup program: List of 2 items * Screen readers that start when Windows XP starts * Screen readers that start when you use a keyboard shortcut list end WORKAROUND To work around this problem, use the Windows XP Narrator program. To use Narrator, you must open Utility Manager. To open Utility Manager, follow these steps. Note Narrator is not available in all languages. Only the English version of Windows XP supports Narrator. List of 4 items 1. To open Utility Manager, press the Windows logo key+U. After a brief delay, Narrator starts. 2. Click OK. 3. Minimize the Narrator dialog box. 4. Click OK to close Utility Manager. list end STATUS This problem occurs because the OOBE Setup program has a design limitation. MORE INFORMATION For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 306902 How To configure and use text-to-speech in Windows XP The information in this article applies to: List of 4 items * Microsoft Windows XP Home Edition Service Pack 2 (SP2) * Microsoft Windows XP Media Center Edition Service Pack 2 (SP2) * Microsoft Windows XP Professional Service Pack 2 (SP2) * Microsoft Windows XP Tablet PC Edition 2005 list end Bob Wiley Assistive Technology Specialist Assistive Technology Unit Phone: (512) 377-0309 Fax: 377-0400 The department of Assistive and Rehabilitative services does not endorse any products or views expressed in messages to this list. The ideas expressed are solely the ideas of the sender, and do not reflect in any way the ideas or philosophy of the Department of Assistive and Rehabilitative services.