[assistivenews] Your screen reader software may not function if you install Windows XP Service Pack 2 by using OOBE

  • From: "Wiley, Bob" <Bob.Wiley@xxxxxxxxxxxxxxxx>
  • To: <assistivenews@xxxxxxxxxxxxx>
  • Date: Thu, 12 Aug 2004 10:23:37 -0500

Our thanks to Kerry Stringer for the following heads up.
http://support.microsoft.com/default.aspx?kbid=873153
Microsoft Knowledge Base Article - 873153

SYMPTOMS
If you install Microsoft Windows XP Service Pack 2 (SP2) by using Out of
Box Experience (OOBE), your screen reader software may not function.

CAUSE
This problem occurs because OOBE does not let you start other software
until you have completed the OOBE Setup program. Screen readers that run
as a service
may function. However, the following screen readers will not function
until you have completed the OOBE Setup program:
List of 2 items
* Screen readers that start when Windows XP starts
* Screen readers that start when you use a keyboard shortcut
list end

WORKAROUND
To work around this problem, use the Windows XP Narrator program. To use
Narrator, you must open Utility Manager. To open Utility Manager, follow
these
steps.

Note Narrator is not available in all languages. Only the English
version of Windows XP supports Narrator.
List of 4 items
1. To open Utility Manager, press the Windows logo key+U.

After a brief delay, Narrator starts.
2. Click OK.
3. Minimize the Narrator dialog box.
4. Click OK to close Utility Manager.
list end

STATUS
This problem occurs because the OOBE Setup program has a design
limitation.

MORE INFORMATION
For additional information, click the following article number to view
the article in the Microsoft Knowledge Base:

306902
How To configure and use text-to-speech in Windows XP

The information in this article applies to:
List of 4 items
* Microsoft Windows XP Home Edition Service Pack 2 (SP2)
* Microsoft Windows XP Media Center Edition Service Pack 2 (SP2)
* Microsoft Windows XP Professional Service Pack 2 (SP2)
* Microsoft Windows XP Tablet PC Edition 2005
list end


Bob Wiley
Assistive Technology Specialist
Assistive Technology Unit
Phone: (512) 377-0309
Fax: 377-0400 



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