[argyllcms] Re: Error open USB - Color Munki Photo - windows 7 64 bit

  • From: "Terry Hewitt" <terry@xxxxxxxxxxxxxxxxx>
  • To: <argyllcms@xxxxxxxxxxxxx>
  • Date: Sun, 16 Oct 2011 20:25:57 +0100

 

Graeme,

 

Apologies for not including the complete log. Here it is. Hope it helps you
tell me what's wrong.

 

C:\Users\hewitt>spotread -v -D4

usb_get_paths about to look through devices:

usb_check_and_add() called with VID 0x1d6b, PID 0x2

Get config desc. 0 failed

usb_check_and_add() called with VID 0x971, PID 0x2007

usb_check_and_add() found known instrument

usb_check_and_add() called with VID 0x1d6b, PID 0x2

Get config desc. 0 failed

usb_check_and_add() called with VID 0x8087, PID 0x20

usb_check_and_add() called with VID 0x5e3, PID 0x608

usb_check_and_add() called with VID 0x5e3, PID 0x608

usb_check_and_add() called with VID 0x4a9, PID 0x1093

usb_check_and_add() called with VID 0x4a9, PID 0x10b1

usb_check_and_add() called with VID 0x1397, PID 0xbc

usb_check_and_add() called with VID 0x1d6b, PID 0x2

Get config desc. 0 failed

usb_check_and_add() called with VID 0x8087, PID 0x20

usb_check_and_add() called with VID 0xa5c, PID 0x21b2

usb_check_and_add() called with VID 0x408, PID 0x2fb1

Get config desc. 0 failed

icoms: There don't appear to be any serial ports

Connecting to the instrument ..

munki: About to init coms

munki: About to init USB

icoms: About to set usb port characteristics

icoms: About to open the USB port, tries 0

icoms: USB port needs opening

icoms: About to open USB port 'usb:/bus0/dev1/ (X-Rite ColorMunki)'

Opening USB port 'usb:/bus0/dev1/ (X-Rite ColorMunki)' config 1 failed
(Operation not supported or unimplemented on this platform) (Permissions?)

spotread: Error - Opening USB port 'usb:/bus0/dev1/ (X-Rite ColorMunki)'
config 1 failed (Operation not supported or unimplemented on this platform)
(Permissions ?)

 

 

Best wishes

 

Terry

 

From: Terry Hewitt [mailto:w.terry.hewitt@xxxxxxxxx] On Behalf Of Terry
Hewitt
Sent: 14 October 2011 14:01
To: argyllcms@xxxxxxxxxxxxx
Subject: Error open USB - Color Munki Photo - windows 7 64 bit

 

Just installed ArgyllCMS 1.3.4

 

Trying to use it with my Color Munki photo.

System is Windows 7 64 bit.

 

I've installed the ArgyllCMS USB driver. (can see it correctly in Device
Manager).

 

Run as administrator a command window and then when I run spotread  -v -D4

Connecting to instrument ..

Spotread: Error - Opening USB port 'usb:/bus0/dev2/ <X-Rite ColorMunki'>
config 1

Failed <operation not supported or u unimplemented on this platform>
<Permissions ?>

 

 

Any advice on how to fix or provide further debugging information please?

 

It works successfully on my Windows 7 32 bit system.

 

 

 

Best wishes

 

Terry

 

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