[argyllcms] Re: ColorMunki: 'Hardware Failure' (Read a number of bytes not a multiple of 274)
- From: "Xavi" <aruiz@xxxxxxxxxxx>
- To: <argyllcms@xxxxxxxxxxxxx>
- Date: Fri, 26 Oct 2012 20:43:37 +0200
Hi.
I have a recently purchased Colormunki and I have used it a lot, due to a
unsolved problem that I don't know if the reason is my inks, paper, printer
drivers, me, etc., and I haven't received this message.
After reading your email message I have read some patches very very slow and
I cannot receive your "hardware error" message.
The only error message that I receive sometimes is (too many patches) but
the reason is that I started to read beeing the CM over a printed patched
instead of a not printed zone.
Also my firmware verssion is eactly the same as yours:
Firmware version: 288
Chip ID: 01-ea1f0c150000a5
Version string: 'colormunki FW V1.32 Build Nr. 1303'
Calibration Ver.: 6
I hope that it must help you to find the reason why you receive the error
message.
As Graeme Gill commmented you could be a HW issue as the USB port or a
hardware error of your unit. Have you tested your unit on another USB port
or on another computer?
Best Regards,
Xavi.
-----Mensaje original-----
De: argyllcms-bounce@xxxxxxxxxxxxx [mailto:argyllcms-bounce@xxxxxxxxxxxxx]
En nombre de Pascal de Bruijn
Enviado el: jueves, 25 de octubre de 2012 20:09
Para: argyllcms@xxxxxxxxxxxxx
Asunto: [argyllcms] ColorMunki: 'Hardware Failure' (Read a number of bytes
not a multiple of 274)
Hi,
Lately I've been experiencing the following error while using my ColorMunki
(with chartread):
Strip read failed due unexpected error :'Hardware Failure' (Read a number of
bytes not a multiple of 274)
My suspicion is that this happens when I move the Munki too slowly over the
paper/patches. Can anybody confirm this?
If yes, this could possibly be considered a minor usability issue...
Adding a message "Please try moving the instrument faster across the
patches" could be very helpful :)
If no, might this be due to the fact I'm still using an early firmware?:
Firmware version: 288
Version string: 'colormunki FW V1.32 Build Nr. 1303'
Regards,
Pascal de Bruijn
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